CRM 2011

If you're looking for information on a system you can use to maintain your customers, CRM 2011 is the perfect system. It's a great way to capture Sales, Marketing and Customer Service information in one location.

Note: All videos can be played in full screen.

Resources:

Use Outlook to host your information  
CRM 2011 Video Part 1: Overview  
CRM 2011 Video Part 2: Sales  
CRM 2011 Video Part 3: Customer Service  
   
General Overview CRM 2011 Online Open or Download PDF Details
Why Choose Microsoft CRM? Open or Download PDF Details
Sales Automation Open or Download PDF Details
Marketing Automation Open or Download PDF Details
Customer Service Information Open or Download PDf Details


Additional Resources:





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